Your site is safe with us. And without us.
Hiring a small studio is a sensible risk-management question, not a sign of bad intent. This page is the answer. Here is exactly what happens to your domain, your content, your code, and your site if you ever want to leave — or if anything ever happened to us.
Six promises in writing
You own the domain. Always.
We never register a domain on your behalf in our name. You buy it (or transfer it) into your own account at 123 Reg, GoDaddy, Namecheap, Cloudflare, or wherever you prefer. We just update the DNS records to point at the site we build. If you ever leave, the domain stays with you — no transfer fee, no hostage situation.
You own the content.
Every word, image, and design element we produce for your site is yours. If you cancel, we hand over a complete export — text, photos, page structure, sitemap. Take it to another developer and rebuild it elsewhere with zero friction.
You can leave any time, with help.
There is no minimum contract. Cancel with 30 days' notice and we'll help you migrate the site somewhere else — including handing over the source code if you want to self-host, or pointing your domain at a new provider. We do not penalise leavers and we do not gatekeep the exit.
Hosted on platforms you have heard of.
Your site lives on Vercel (the same infrastructure used by Nike, Notion, eBay, Adobe, and McDonald's) with DNS through Cloudflare. We are not running our own servers in a cupboard. If Aposlo Studios ever stopped trading tomorrow, your site would keep running on Vercel for as long as the hosting bill is paid — and you could move it without us.
Code custody — backup on request.
Your site's source code lives in a private GitHub repository. On request, we hand over a full copy at any point during the relationship — not just at exit. If you have an in-house developer or a friend in the trade, they can pick up where we left off without rebuilding from scratch.
Documented continuity plan.
If something happened to Charlie or to Aposlo Studios as a company, every active client's site would continue running on Vercel and Cloudflare automatically. The continuity plan documents who has access to the deployment account, the GitHub repository, and the DNS records, so a third-party developer could take over maintenance with no information lost.
Service level agreement
Most agencies hide their SLA behind a sales call. Ours sits on this page. These are the response times we hold ourselves to as a baseline for every paying client.
| Response time (working hours) | Within 4 hours, usually within 1 hour |
| Response time (out of hours) | Same or next working day |
| Uptime target (Vercel SLA) | 99.99% (independent of Aposlo) |
| Content update turnaround | Within 2 working days (£34.99 plan and above) |
| Critical fix turnaround | Same working day |
| Cancellation notice required | 30 days |
| Exit handover turnaround | Within 5 working days of cancellation |
Infrastructure transparency
We are deliberate about which third parties touch your site. The full list is short, and every one of them is independently solvent and used by businesses far larger than ours.
Vercel
Hosts the production website and runs the build pipeline. Used by Nike, Notion, Adobe, eBay, McDonald's, Stripe, and tens of thousands of other production businesses.
Cloudflare
Sits in front of Vercel for DNS management, edge caching, DDoS protection, and bot management. Used by roughly 20% of the entire public internet.
GitHub
Stores the source code for your website in a private repository. Owned by Microsoft. Source code is available to you on request at any time.
Web3Forms
Routes contact form submissions from your website to your email. Replaceable with any equivalent (Formspree, Resend, etc.) if you ever leave us.
Any questions about this policy?
We genuinely prefer customers who ask the awkward "what happens if you go bust" questions before they sign up. Email us and we will answer them honestly, on the record.