Continuity, Ownership & Exit Policy

Your site is safe with us. And without us.

Hiring a small studio is a sensible risk-management question, not a sign of bad intent. This page is the answer. Here is exactly what happens to your domain, your content, your code, and your site if you ever want to leave — or if anything ever happened to us.

Six promises in writing

1

You own the domain. Always.

We never register a domain on your behalf in our name. You buy it (or transfer it) into your own account at 123 Reg, GoDaddy, Namecheap, Cloudflare, or wherever you prefer. We just update the DNS records to point at the site we build. If you ever leave, the domain stays with you — no transfer fee, no hostage situation.

2

Own the website outright for £600.

The website itself — its design, its code and the content we write for it — is part of the monthly service and belongs to Aposlo Studios. If you want to own it outright, a one-off £600 buyout transfers everything to you: the full site, files, source code and content, ready to host anywhere. Any photos or logo you supplied yourself are always yours.

3

You can leave any time.

There is no minimum contract. Cancel at any time with no exit fees, and we'll point your domain at whichever provider you choose next. The website itself stays with us unless you take the £600 buyout. We do not penalise leavers and we are upfront about the exit before you sign up.

4

Hosted on platforms you have heard of.

Your site lives on Vercel (the same infrastructure used by Nike, Notion, eBay, Adobe, and McDonald's) with DNS through Cloudflare. We are not running our own servers in a cupboard. If Aposlo Studios ever stopped trading tomorrow, your site would keep running on Vercel for as long as the hosting bill is paid — and you could move it without us.

5

Code custody — safely backed up.

Your site's source code lives in a private, version-controlled GitHub repository, so every change is backed up and can be rolled back. While you are a client we keep it running and looked after. If you take the £600 buyout, the full repository is transferred to you, so an in-house developer or a friend in the trade can pick up where we left off without rebuilding from scratch.

6

Documented continuity plan.

If something happened to Charlie or to Aposlo Studios as a company, every active client's site would continue running on Vercel and Cloudflare automatically. The continuity plan documents who has access to the deployment account, the GitHub repository, and the DNS records, so a third-party developer could take over maintenance with no information lost.

Service level agreement

Most agencies hide their SLA behind a sales call. Ours sits on this page. These are the response times we hold ourselves to as a baseline for every paying client.

Response time (working hours)Within 4 hours, usually within 1 hour
Response time (out of hours)Same or next working day
Uptime target99.9% (hosted on Vercel, independent of Aposlo)
Content update turnaroundWithin 2 working days (£49.99 plan and above)
Critical fix turnaroundSame working day
Cancellation notice requiredNone — cancel anytime
Domain handover / buyout transferWithin 5 working days of cancellation or buyout

Infrastructure transparency

We are deliberate about which third parties touch your site. The full list is short, and every one of them is independently solvent and used by businesses far larger than ours.

Vercel

Hosts the production website and runs the build pipeline. Vercel is the company behind Next.js, the framework every Aposlo site is built on.

Cloudflare

Sits in front of Vercel for DNS management, edge caching, DDoS protection, and bot management.

GitHub

Stores the source code for your website in a private repository. Owned by Microsoft. The full repository is transferred to you if you take the £600 buyout.

Web3Forms

Routes contact form submissions from your website to your email. Replaceable with any equivalent (Formspree, Resend, etc.) if you ever leave us.

Any questions about this policy?

We genuinely prefer customers who ask the awkward "what happens if you go bust" questions before they sign up. Email us and we will answer them honestly, on the record.